Why Search Engine Optimization Isn’t Always the Answer.
SEO (Search Engine Optimization) can be an effective way to attract business for many, but not for all. If you’re selling a niche product or vendor service, it can be a great tool. But, if your business is a top tier professional service you might want to think twice before investing too much time and money in SEO. Here’s a real call I received from someone who found my ad agency through a search:
Caller: Hi. We’re looking for someone who can do TV commercials. Do you do that?
Me: We do.
Caller: How much do you charge?
Me: (Pause) Um, sorry, but I didn’t get your name and company. And, how did you find us, if I may ask?
Caller: I’m Joe Shmo and our company makes (whatever). I found you online through a search.
Me: OK, great. And the name of your company? And your company website?
Caller: Sorry, can’t tell you that. Classified info.
Me: Umm, really? BTW, this is John Follis, the agency owner. Do you know anything about our company? Have you spent any time on our website?
Caller: Uh, no. So, what do you charge for a TV commercial?
Me: (Patiently) Well Joe, that kinda depends on the specifics so I need to know a little more from you. Do you want to discuss this now?
Caller: Uh, well, let me get back to you on that. What’s your name again?
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Clearly, the guy knew nothing about my business and didn’t really care. He was probably some glorified assistant asked by his boss to find some vendor options for a TV spot with “price” being the main differentiation. This is why I say that if you run any kind of high level service business, I encourage you to consider investing your limited time and money in other things besides SEO.
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August 5th, 2007 at 9:18 am
This is exactly what I expected to find out after reading the title t Always the Answer.. Thanks for informative article