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When they say: “Sorry, I can’t afford you.”

Whether you’re selling cars, beauty supplies, or professional services, no doubt you’ve heard the words: “Sorry, but I just can’t afford it right now.” Everyone involved with sales, or managing a business, has. When it happens you have three choices: 1) Accept it. 2) Try to convince them otherwise. 3) Lower your price. None are good. So, how do you avoid that scenario?

When your prospect says they can’t afford you, in some cases it’s true. But, in most, it’s not. Because, regardless of cost, it’s rarely about price. It’s about perception.

What does that mean?

Look around. Every day thousands of people pay $5.00 for a coffee, $5,000 for an attorney, or $50,000 for a car. Why? Because, whatever the cost, they’re convinced it’s worth it. Teens will spend $200 for a pair of sneakers when $30 buys something comparable. Why? Because, they’ve been convinced that the $200 pair is worth it.

If you’re a business owner or manager your job is to make sure your company provides a great product or service. And, that’s a full time job. Yet, unfortunately, your great product will not guarantee a successful business. In a competitive marketplace, you’ve also got to be sure that your prospect knows about you, is excited about you, and wants to pay for you. You must build a brand image that convinces prospects that your price is worth it.

So, if someone says they can’t afford what you’re selling, use it as motivation. First, make sure that you truly have a quality product. Then re-evaluate your marketing and figure out what you’re not doing right… or at all. Because the sooner you do that, the less you’ll have to respond to: “Sorry, I can’t afford it.”

6 Responses to “When they say: “Sorry, I can’t afford you.””

  1. Liz Kallen Says:

    Great article and soooo true.

  2. Sophia Burrell Says:

    Great ideas. Wish I could afford to see you again. I do need your services to get this business going.

  3. admin Says:

    http://www.follisinc.com/marketing-qt.htm

    Sophia,

    Sounds like you still see professional marketing as an unaffordable expense.
    The businesses that are successful see marketing as a necessary, and wise, investment that ultimately produces more sales and a great return on the marketing investment.
    Perhaps it’ll be helpful to for you to hear about the results that my clients have gotten…
    in their own words: http://www.follisinc.com/Client.letters.htm

  4. jack hauser, MD Says:

    Good Morning,
    I was rerferred to you by Mr. David Boyle in Greenwich, CT.
    I am the Chairman of CT Weight & Wellness, LLC.
    We are actively engaged in recruitng a high-level marketing consultant to help grow our business.
    Please call.
    Thanks!
    Jack Hauser, MD
    203-407-2540
    203- 675- 1173 (c)

  5. Jeffrey Mitchell Says:

    Very well put. My question is, how do you differentiate your service/product in a market where pricing is very competitive? In other words, how do you convey the value of those $200 shoes in a way that will resonate with the buyer? Yes, thats a loaded question.

  6. admin Says:

    Good question and you’ll find the answers at:

    http://www.follisinc.com/casekc.htm
    http://www.follisinc.com/booklet.htm

    JF

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