Marketing Tip #28
Build Your Brand.
A brand is a product/company personality that helps distinguish it from the competition. It evolves out of the product essence.
A strong, positive brand creates value in the eyes of a customer. So, the better you build your brand, the less you have to compromise on price. But, to be successful a brand has to built on a solid, truthful foundation — whatever that truth is. Apple, Mercedes, Disney, FedEx and Nike are just a few examples.
Lastly, brands aren’t just for big companies. Every big company began as a small company with a clear, positive brand. Our client branding efforts have included a NY church, a local CT school and a vitamin company. And, prior to starting my business, I was involved in the campaign that helped brand an unknown shoe designer named Kenneth Cole.
So, what’s yours? Quality? Service? Price? Whatever it is it’s something that your marketing must reinforce across all communication channels, from business card to TV spot. Even your office space. You can’t brand yourself as a cutting-edge ad agency if your office looks like a law firm. Also, your brand shouldn’t try to be all things to all people. “The best, cheapest, most dependable” is not a strong brand image.

May 15th, 2009 at 12:10 am
Currently I find the most interesting brand in your list FedEx because of their Kinkos (binding the installments of my groundbreaking brief truly has made me appreciate this brand, I had 30 minutes left to serve and they knocked their socks off for me, arranged for a nearby branch to handle it immediately, wow! factor).
Still — I do find UPS brown campaign pretty awesomely creative, I think of the ads when I see the truck. Should that be happening or have I just not fully come for air?
Hope your readers will enjoy this bloggingstocks brand battle between FedEx and UPS:
http://www.bloggingstocks.com/2007/04/09/ups-vs-fedex-battle-of-the-brands/
May 15th, 2009 at 12:19 am
oops sorry typo “just not fully come up for air”
Do you think Fail Whale is a great brand?
I believe it has entered generic brand status more quickly than google.
http://www.flickr.com/photos/ronin691/2634134245/