Archive for the 'Customer Service' Category

The Marketing Show Podcast

Friday, August 6th, 2010


Listen to John Follis and other top marketing thought leaders discuss the most relevant topics of the day. http://themarketingshow.net

Marketing Sabotage .1

Wednesday, May 19th, 2010

This is the first  in a new series I’m calling “Marketing Sabotage.” It’s inspired by an experience I just had with a web service company — one that has some of the very best marketing I’ve seen. But, they probably won’t get my business. Point being that great marketing will get a prospect knocking at your door, but what happens after that will make or break whether that prospect becomes a customer.

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